POLY provides airport pick-up service from the Los Angeles International Airport (LAX) to the POLY Center you will be attending or to the location you will be staying as long as the location is within 10 miles of the POLY Center. You are required to inform us of your flight information at least ten (10) days prior to your arrival date. You should receive the confirmation letter about five (5) days prior to your scheduled arrival date. Upon your arrival at Los Angeles International Airport (LAX), expect about an hour or two before you are released from the Port of Entry (going through required procedures). After you are cleared through the Port of Entry, look for the POLY representative holding a sign with the POLY logo and your name. For international flights, the driver is instructed to arrive one hour after the flight arrival time to offset the release time. In all cases when you cannot find the driver, call the number instructed in the acceptance package you received.